Which topic is included under Key Digital Skills: Technology Know-how?

• A. Data Privacy and security procedures
• B. Data analytics
• C. Social media marketing
• D. Customer relationship management

Answer: (A)

Technology Know-how covers using digital tools securely and responsibly, including protecting information and following privacy and security practices. Data privacy and security procedures illustrate this practical ability by addressing how to safeguard data, manage access, and comply with protection rules in digital systems. The other topics—data analytics, social media marketing, and customer relationship management—are about analyzing data, promoting products, or managing customer interactions, which align with other digital skill areas rather than the technical safety and governance side of Technology Know-how. So data privacy and security procedures is the best fit for this topic.