Which system coordinates all business functions across an organisation, regardless of location?

• A. Customer Relationship Management
• B. Management Information System
• C. Enterprise Wide System
• D. Knowledge Management System

Answer: (C)

This item tests how an integrated system can coordinate all business functions across the entire organization, no matter where they are. An enterprise-wide system (often realized as an ERP) ties together processes in finance, HR, manufacturing, supply chain, sales, and more, using a single database and standardized workflows. This enables real-time data across locations, consistent procedures, and seamless cross-functional processes, so every part of the business can act with a unified view.

Other systems have narrower focus. A Customer Relationship Management system centers on interactions with customers and sales or service processes, not the full breadth of the enterprise. A Management Information System provides designed reports and information to managers but doesn’t inherently coordinate every function across the organization. A Knowledge Management System concentrates on capturing and sharing organizational knowledge rather than integrating day-to-day operations across functions.