Which statement describes the PRECEPT 'Participation'?

• A. People should work alone to improve quality
• B. Participation means involving everyone in quality improvements
• C. Only managers participate in quality decisions
• D. External consultants lead all quality initiatives

Answer: (B)

Participation means involving everyone in quality improvements, from front-line staff to senior managers, across all functions. This ensures improvements come from those who actually perform the work, leading to more practical changes and stronger buy-in for implementation. In a digital world, broad participation helps surface diverse ideas, speeds up problem detection, and creates a culture where employees feel empowered to contribute and own outcomes. The other approaches—having people work in isolation, limiting involvement to managers, or relying entirely on external consultants—miss the value that comes from widespread engagement. So, the statement that best describes participation is involving everyone in quality improvements.