Which statement correctly describes Primary Activities in Porter's value chain?

• A. The activities that provide the support necessary for the primary activities
• B. The activities related to HR management
• C. Directly related to production, sales, marketing, delivery and services
• D. The activities that involve purchasing raw materials only

Answer: (C)

Porter's value chain divides activities into primary and support, with primary activities being those that directly add value in creating and delivering a product or service. These primary activities cover the main flow: production (the transformation process), logistics for getting inputs in and outputs out, marketing and sales to generate demand, and after-sales service to support the product after purchase. The statement that describes activities directly related to production, sales, marketing, delivery and services captures these value-adding steps in the chain.

HR management and purchasing of materials are typically considered support activities. They enable the primary activities but do not themselves constitute the direct value-adding steps, which is why they aren’t the correct description of primary activities.