Which statement best describes motivator factors in Herzberg's theory?

• A. They relate to job satisfaction and motivation.
• B. They relate to preventing dissatisfaction.
• C. They are irrelevant to motivation.
• D. They are the same as hygiene factors.

Answer: (A)

Motivator factors are the elements of a job that, when present, increase motivation and lead to higher job satisfaction. In Herzberg's two-factor theory, they include the work itself, achievement, recognition, responsibility, growth, and advancement. Because they directly influence how satisfied someone is with their work and how motivated they are to perform, they relate to both job satisfaction and motivation. By contrast, hygiene factors address conditions that prevent dissatisfaction but do not, by themselves, create satisfaction. They cover aspects like pay, company policy, supervision, and working conditions. So the statement that they relate to job satisfaction and motivation best captures what motivator factors do.