Which Mintzberg structure is characterized by standardisation of work processes?

• A. Adhocracy
• B. Simple Structure
• C. Machine Bureaucracy
• D. Professional Bureaucracy

Answer: (C)

Standardization of work processes is a hallmark of how a machine bureaucracy operates. In this configuration, procedures, routines, and workflows are highly formalized and codified so that tasks can be performed consistently and efficiently across large operations. Control is achieved through a centralized hierarchy that enforces these standardized methods, making the organization predictable and scalable. The work tends to be repetitive and routinized, handled by specialized workers who follow the established procedures set by a technical or administrative center (the technostructure).

This contrasts with an adhocracy, which thrives on flexibility and innovation with little formalization; a simple structure that relies on informal, centralized leadership rather than standardized processes; and a professional bureaucracy that depends on the autonomy and expertise of professionals rather than rigid, standardized procedures. The emphasis on formalized, routine processes is what makes machine bureaucracy the best fit.