In a divisionalised organizational structure, which line predominates?

• A. Top Management
• B. Middle Line
• C. Frontline Staff
• D. Board of Directors

Answer: (B)

In a divisionalised organization, control and accountability are pushed down to the divisions, so the key line of authority runs through the middle management layer within each division. These middle managers translate strategy into action, coordinate across functions inside the division, and make day-to-day decisions that drive performance. They bridge top-level directions from the corporate level with the work done by frontline staff, ensuring resources are allocated and objectives are met within the division. The board and top management set direction, and frontline staff carry out tasks, but the practical leadership and coordination that keep the division moving come from the middle management layer.